99bf Privacy Policy

99bf is an online casino and sports betting platform operated for players based in Bangladesh. The platform offers cricket betting, live casino, slots, crash games, and fish games, all accessible via popular Bangladeshi payment methods including bKash, Nagad, Rocket, and Upay. 99bf acts as the data controller in respect of all personal data collected through its platform and is responsible for ensuring that personal data is processed lawfully, fairly, and transparently in accordance with applicable data protection principles.

For the purposes of this Privacy Policy, "personal data" means any information that relates to an identified or identifiable natural person. This includes but is not limited to your name, mobile number, date of birth, account credentials, transaction history, and device identifiers. This policy applies to all personal data collected, processed, or stored by 99bf in connection with your use of the platform, regardless of the device or browser you use to access it.

99bf uses the personal data it collects for the following purposes:

• To create and manage your 99bf account, verify your identity, and fulfil our KYC obligations under applicable anti-money laundering regulations.
• To process your deposits and withdrawals via bKash, Nagad, Rocket, Upay, and other supported payment channels, and to maintain an accurate record of all financial transactions associated with your account.
• To personalise your 99bf experience by recommending games, cricket betting markets, and promotional offers that are relevant to your activity and preferences on the platform.
• To monitor gameplay and account activity for signs of problem gambling, fraud, collusion, or money laundering, and to take appropriate protective or preventive action where necessary.
• To send you service-related communications, including account verification messages, security alerts, deposit confirmations, withdrawal notifications, and updates to these terms or this Privacy Policy.
• To comply with our legal and regulatory obligations, including record-keeping requirements, responding to lawful requests from competent authorities, and cooperating with anti-money laundering and counter-terrorism financing investigations.

99bf processes your personal data on the following legal bases:

• Contractual necessity: processing that is necessary to perform the contract between you and 99bf — i.e., to provide you with the platform services, process your transactions, and manage your account.
• Legal obligation: processing that is required for 99bf to comply with its legal obligations, including KYC, anti-money laundering checks, and responding to lawful authority requests.
• Legitimate interests: processing for purposes of fraud prevention, platform security, responsible gaming monitoring, and improving the platform's services for Bangladesh users, where those interests are not overridden by your privacy rights.
• Consent: where you have given explicit consent to a specific processing activity, such as receiving marketing communications. You may withdraw consent at any time without affecting the lawfulness of processing carried out before withdrawal.

99bf does not sell, rent, or trade your personal data to third-party marketers. We share your data only in the following limited circumstances:

• Payment processors: we share your mobile wallet number and transaction details with bKash, Nagad, Rocket, Upay, and other payment providers solely to process your deposits and withdrawals. These providers process your data in accordance with their own privacy policies and applicable financial regulations.
• Identity verification providers: we may share your identity document data and facial photograph with third-party KYC verification services where enhanced due diligence is required under applicable anti-money laundering regulations.
• Technology and infrastructure providers: we use third-party hosting, analytics, and security providers to operate the 99bf platform. These providers access personal data only to the extent necessary to provide their services to 99bf and are contractually bound to protect it.
• Legal and regulatory authorities: we will disclose your personal data to competent authorities — including law enforcement agencies and financial intelligence units — where we are required to do so by law, court order, or regulatory requirement. We will not notify you of such disclosure where doing so is prohibited by law or would compromise an ongoing investigation.

All third parties with whom 99bf shares personal data are required to process that data securely, to use it only for the specified purpose, and to comply with applicable data protection standards. 99bf does not permit its service providers to use your personal data for their own marketing or commercial purposes.

When you make a deposit or request a withdrawal on 99bf, you are required to provide your mobile wallet number (bKash, Nagad, Rocket, or Upay) and to confirm the transaction via your registered payment method. 99bf records the mobile wallet numbers associated with your account, along with the dates, times, and amounts of all transactions, for the purposes of processing payments, preventing fraud, and complying with financial record-keeping obligations.

Transaction records are retained for a minimum of five years from the date of the transaction in order to comply with applicable financial regulations and anti-money laundering obligations. These records may be disclosed to competent authorities upon lawful request. 99bf does not store full card numbers for any card-based transactions; card payment data is handled exclusively by our PCI-DSS-compliant payment partners.

99bf uses cookies and similar tracking technologies to operate and improve the platform. The types of cookies we use include:

• Essential cookies: these are strictly necessary to operate the 99bf platform. They maintain your login session, remember your language preference, and enable core functions such as the game loader and the mobile payment flow. You cannot opt out of essential cookies without disabling platform functionality.
• Analytics cookies: we use analytics tools to understand how players in Bangladesh navigate and use the 99bf platform. This data is aggregated and anonymised and helps us identify performance issues, popular games, and areas where the mobile user experience can be improved.
• Security cookies: these cookies detect and prevent fraudulent activity, multiple-account creation from the same device, and bot-driven automated access to the platform. They form part of 99bf's fraud prevention and responsible gaming infrastructure.

You can manage your cookie preferences through your mobile browser settings. Please note that disabling certain cookies may affect the functionality of the 99bf platform — in particular, disabling essential cookies may prevent you from logging in or completing transactions. 99bf does not use third-party advertising cookies or share cookie data with advertising networks.

99bf retains personal data only for as long as is necessary for the purposes for which it was collected, or for as long as is required by applicable law or regulation. The following retention periods apply: account data and identity verification documents are retained for a minimum of five years from the date of account closure; financial transaction records are retained for a minimum of five years from the date of each transaction; communications with our support team are retained for three years from the date of each communication; technical and device data is retained for twelve months from the date of collection.

Where you request deletion of your personal data before the expiry of a mandatory retention period, 99bf will suppress the use of your data for any active processing purposes (such as marketing) while retaining the minimum data set required to comply with its legal obligations. You will be notified of the specific retention obligations that prevent full deletion at the time you make your request.

Subject to applicable law, you have the following rights in relation to the personal data that 99bf holds about you:

• Right of access: you may request a copy of all personal data that 99bf holds about you, together with information about how it is being processed and who it has been shared with.
• Right of rectification: if any personal data that 99bf holds about you is inaccurate or incomplete, you have the right to request that it be corrected or completed without undue delay.
• Right to erasure: you may request deletion of your personal data where it is no longer necessary for the purposes for which it was collected, where you withdraw consent (and no other legal basis applies), or where the data has been unlawfully processed.
• Right to restriction: you may request that 99bf restrict the processing of your personal data in certain circumstances — for example, while the accuracy of data you have disputed is being verified, or where you have objected to processing based on legitimate interests pending verification of whether those interests override your rights.
• Right to object: you have the right to object to processing of your personal data where that processing is based on legitimate interests. You also have the right to object to direct marketing communications at any time, without providing any reason.

To exercise any of these rights, please contact 99bf's data team at [email protected] with the subject line "Data Rights Request" and your registered mobile number. We will respond to all verified data rights requests within 30 days. We may need to verify your identity before processing your request — this is to protect your data from unauthorised access requests made by third parties.

99bf takes the security of your personal data seriously. We implement a range of technical and organisational measures to protect your data against unauthorised access, accidental loss, destruction, or damage. These measures include SSL/TLS encryption for all data transmitted between your device and the 99bf platform, encryption at rest for sensitive data fields including identity documents and financial data, access controls limiting staff access to personal data on a strict need-to-know basis, and regular security audits conducted by our internal compliance team.

Whilst 99bf takes all reasonable steps to protect your personal data, no data transmission over the internet or mobile network is completely secure, and 99bf cannot guarantee the absolute security of data transmitted to or from the platform. You are responsible for keeping your login credentials confidential and for logging out of the platform after each session, particularly when using a shared or public device. If you suspect that your account has been compromised, contact us immediately at [email protected].

The 99bf platform is strictly intended for adults aged 21 and above. 99bf does not knowingly collect personal data from any person under the age of 21. If we become aware that personal data has been collected from a person under 21, we will delete that data and close the associated account immediately. If you are a parent or guardian and believe that a minor has registered on 99bf or provided personal data to us, please contact us immediately at [email protected] so that we can take prompt action.

99bf reserves the right to update or amend this Privacy Policy at any time. When we make material changes to the policy, we will display a prominent notice on the 99bf platform and update the "Last Updated" date at the top of this page. Your continued use of the platform after the publication of a revised Privacy Policy constitutes your acceptance of the updated terms. We encourage you to review this Privacy Policy periodically to stay informed about how 99bf protects your personal data.

Previous versions of this Privacy Policy are available on request by contacting [email protected]. Where a change to this policy would require your explicit consent under applicable law — for example, a new use of your personal data that is materially different from the purposes for which it was originally collected — we will request your consent before implementing that change.

If you have any questions about this Privacy Policy, wish to exercise your data rights, or want to raise a concern about how 99bf handles your personal data, please contact our support and data team. We aim to respond to all privacy-related enquiries within 24 hours Bangladesh Standard Time (BST, UTC+6).

Email (plain text — not a clickable link): [email protected]

Our team is available 24 hours a day, 7 days a week. For data rights requests, please include "Data Rights Request" in your message subject and provide your registered mobile number so we can verify your identity before processing the request.